Old Kempton Whisky Club terms and conditions

In these terms and conditions, “we”, “us” and “our” refers to Old Kempton Whisky Club. Your access to and use of all information on this page including purchase of our products is provided subject to the following terms and conditions. We reserve the right to amend this Notice at any time and your use of the website following any amendments will represent your agreement to be bound by these terms and conditions as amended. We therefore recommend that each time you access our website you read these terms and conditions.

Member Registration

1. You must become a Member of Old Kempton Whisky Club to access our Ballot system and membership entitlements. To become a Member you must fill out every section of our Old Kempton Whisky Club form and agree to our terms and conditions.
2. You agree to ensure that your registration details are true and accurate at all times and you undertake to update your registration details from time to time when they change. It is your responsibility to update your address details. We will not be liable for any purchases sent to an incorrect address if correct details have failed to be provided prior to Ballot processing day.
3. On registration, we provide you with a password and user name. On registration, you agree to pay for any product won by Ballot as per your Membership agreement.
4. We reserve the right to terminate your Membership at any time if you breach these terms and conditions.
5. You must be 18 years or older to join Old Kempton Whisky Club. It is an offense to sell alcohol to minors, and it is a punishable offense for a minor to purchase alcohol. Any minors attempting to join the club and found to have falsely claimed to be 18 or over will be reported to the Federal Police.
6. Entry into our Ballot is for Australians only. We ONLY post to Australian addresses.
7. Maintaining an active credit card is a requirement of Membership to Old Kempton Whisky Club.
8. Your card details are securely captured and stored in a secure vault by STRIPE our 3rd-party payment processor. Each card is assigned a billing token which is stored on our site. This billing token is used to securely charge your card via the STRIPE site.
9. You can terminate your Membership at any time. There is no penalty for termination or minimum term required.

Your Subscription and the Old Kempton Whisky Club works

1. Old Kempton Whisky Club operates an “opt-out” system. This means you are automatically opted in to purchase your ballot subscription four times a year unless you decline the offer within the allotted timeframe (4 days). The deadline for opt-outs, double ups and add-ins (if offered) are 8 am on the ballot processing day, which is the second Tuesday of the release month – February, May, August and November.
2. General details of upcoming releases will be announced via email in the weeks leading up the ballot day. The Old Kempton Whisky Club Release Ballot email will be sent on the first Thursday of the release month – February, May, August or November. There are only a limited number of bottles allocated per Whisky Club release. Winners of these bottles are picked by the ballot system from members that have remained opted in.
3. By becoming a Member of Old Kempton Whisky Club, you agree to receive email correspondence from us. Old Kempton Whisky Club does not accept responsibility for non-delivery of emails.
4. You have four days from the announcement email to opt out of the release, double-up, and/or include an add-in if offered, by the deadline provided in the Ballot Release email.
5. You agree that if you fail to indicate your desire NOT to be included in the ballot for the current Old Kempton Whisky Club release by opting out, if you are drawn in the ballot, your registered credit card will be debited, and your whisky will be delivered to the shipping address provided by you at registration.
6. Old Kempton Whisky Club releases are $260. All prices are in Australian Dollars (AUD), are inclusive of GST. Postage is free on all Old Kempton Whisky Club orders. Details and prices of any add-in products offered with a release will be listed on the Ballot Release email sent.

Opt-out, Refunds and Returns

1. We do not charge you to be a Member of Old Kempton Whisky Club.
2. You can OPT OUT for 4 days after the latest Old Kempton Whisky Club Ballot Release is announced – up until 8 am on the ballot processing day, which is the second Tuesday of the release month. Opting out can be done by the link attached to the Ballot Release email.
3. You will receive an email letting you know that your opt out is successful - if you do not receive this email, please contact us directly at info@oldkemptondistillery.com.au.
4. There is no penalty for opting out.
5. It is your responsibility to ensure that the email address provided to us at registration is correct in order for you to receive the Old Kempton Whisky Club Ballot Release email.
6. We reserve the right to accept or decline any late opt-outs or add-ins received after the stated deadline.

Charging your card

1. Unless otherwise stated and unless you have opted out within the correct timeframe, if you are successful in the ballot, your card will always be charged on the Tuesday of the 2nd week of the ballot release month.
2. Ballot winners that have had their card successfully charged, will receive a tax invoice via email.
3. No attempt will be made to recharge your card if payment declines. It is your responsibility to ensure you card has enough funds and that your card details are up to date at all times via the member portal.

Delivery

1. We ship products to you according to the instructions agreed upon by you when subscribing to the Old Kempton Whisky Club.
2. Shipping and handling of Old Kempton Whisky Club orders is free.
3. Should you not receive your bottle within 10 working days, contact us. Due to our remote location postage can sometimes take longer to reach mainland Australia. All parcels can be tracked. Sometimes parcels are returned to our warehouse by Auspost (Return to Sender) because of a variety of issues with delivery. These will be shipped back out to you on the next available shipping run.
4. Should the product be damaged in transit, please let us know and we can arrange a replacement of the product or refund. We reserve the right to request evidence of damage in transit.
5. A person must not order or request a person under the age of 18 years to take delivery of liquor purchased from Old Kempton Whisky Club.

Privacy

1. We undertake to take all due care with any information which you may provide to us when accessing our website. However, we do not warrant and cannot ensure the security of any information which you may provide to us. Information you transmit to us is entirely at your own risk although we undertake to take reasonable steps to preserve such information in a secure manner.